FAQs

Here to Help

As a caregiver, asking the right questions to ensure your child is receiving the best care is very important. Below you will find a compilation of the most common questions I’m asked so that you can know what to expect for your child's counseling.

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How long will therapy take?

The amount of time in therapy needed varies greatly depending on the needs of the client and family. Some children and adolescents reach their goals in as little as a few months, while others may receive treatment for longer. We will discuss your child's unique timeline during our second session, where we will discuss their treatment plan. 

How often does my child need to come in? 

At first, it is ideal to schedule weekly sessions so that your child and I can build a trusting and close relationship with one another. Once they begin to have success in treatment, sessions may be decreased in frequency to every other week or once a month.

Do you offer telehealth?

Consistent telehealth appointments are available for adolescents 13 years or older. However, telehealth is inappropriate when a teen is experiencing thoughts of hurting themselves or others. Should these issues come up, your child will need to be switched to in-person services. 

Children younger than 13 years of age thrive in therapy when they are able to be hands-on with the toys, games, and books available in the playroom. Telehealth for these children is not ideal but can be accommodated depending on the circumstances. 

How long are sessions? 

Each session is scheduled for 50 minutes. Occasionally, sessions may run slightly shorter or longer.

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Do you prescribe medication?

I am unable to prescribe medication as I do not have medical training. However, many mental health challenges are treated well with a combination of medications and therapy. If you would like to discuss adding medication to your child's treatment plan, please ask and I can provide you with a referral to a Psychiatrist. 

What are your fees?

Private pay fees are $100 per session. If using insurance, any applicable co-pay will be collected prior to the session beginning.  

Do you accept Insurance?

As of July 2022, I can accept United Healthcare/Optum and Cigna/Evernorth. Information will be updated as new insurances are able to be accepted. 

What if you don't accept my insurance?

If I am not yet in network with your insurance company, I am still able to work with your child. At the time of session, you would pay for the cost of my services at the Private Pay rate. I am then able to provide you with a Superbill (a receipt for my services) which could then be submitted to your insurance company. Your insurance company would then reimburse you for some portion of the cost of treatment. Please speak let me know if you would like a Superbill to submit to your insurance company. 

Please be aware that clients receiving Medicaid are not able to pay privately for services. A limited number of pro-bono sessions are available. Please contact me for more details.

What if I can't make my appointment?

Appointments can be canceled or rescheduled with more than 24 hours notice with no penalty.

 

Appointments canceled less than 24 hours but before the start time of the session will be charged a $50 late cancellation fee.

 

If you do not arrive for your appointment by the 15-minute mark or cancel after the start time of the session, a $100 no-show fee will be charged to the card on file.

 

Please note that you are able to change an appointment to a telehealth appointment at any time with no penalty, assuming telehealth requirements are met.

 

Contact Us

To book your intake appointment with OSCCC contact us using the form below!

Playing in Sand

2790 North Academy Blvd., Suite 347,

Colorado Springs, CO 80917

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Opening Hours

Mon - Thur

10 am – 7 pm

Friday

10 am – 12 noon

Saturday & Sunday

Closed

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“Play is the highest expression of human development in childhood, for it alone is the free expression of what is in a child’s soul.”

Friedrich Froebel